Frequently Asked Questions
Everything you need to know about EVS sports protective gear and services.
How do I determine the correct size for my protective gear?
We provide detailed sizing charts on every product page. We recommend using a soft measuring tape to measure your circumference as specified in the guide to ensure a secure and anatomical fit.
What is your return policy for knee braces and helmets?
We offer a 30-day return window for all unused items in their original packaging. Please note that for safety reasons, helmets must still have all tags attached and show no signs of road or track use.
Do you offer international shipping?
Yes, EVS Sports ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and the weight of the protective equipment ordered.
Are your products covered by a warranty?
All EVS products are guaranteed against manufacturing defects for a period of one year from the date of purchase. This does not cover normal wear and tear or damage resulting from a crash.
How should I clean and maintain my EVS gear?
Most liners and soft guards are hand-washable with mild soap and cool water. We recommend air drying all gear away from direct heat sources to maintain the integrity of the protective foams and plastics.
Can I purchase replacement parts for my knee braces?
Yes, we carry a full line of replacement parts including straps, buckles, and padding kits to extend the life of your professional-grade knee braces.